Privacy Policy

Last updated: July 15, 2026

1. Overview

This Privacy Policy explains how Onyx Counsel & Consulting LLC ("we," "us," "our") handles information when you visit onyxcounsel.com (the "Site"), take our business assessment, or contact us. We do not sell your information, and we only collect what we need to serve you.

2. Information we collect

• Assessment information. When you take our business assessment, you provide details about your business. This can include your revenue, pricing, lead and sales numbers, staffing, operations, and goals. We use this to generate your results and recommendations.
• Contact information. To view your full assessment findings, book a call, or reach us, you provide details such as your name, email address, phone number, and business name.
• Account information. If you create an account or client portal login, we store the information needed to manage it, such as your email and a securely stored password.
• Information collected automatically. Like most websites, we and our providers may record standard technical data such as your IP address, browser type, device, the pages you visit, and how you arrived (for example, a link you clicked). This helps us keep the Site running, secure, and easy to improve.

3. How we use information

• To generate your assessment results and recommendations.
• To respond to you, follow up about your results, and provide our services.
• To create and manage your account or client portal, if you have one.
• To improve the assessment, the Site, and how we help business owners.
• To keep everything secure and to follow the law when required.

4. Cookies and analytics

We use cookies and similar technologies to keep the Site and assessment working, to remember your progress, and to understand how the Site is used so we can improve it. You can control cookies through your browser settings, though some features may not work without them.

5. How we share information

We do not sell or rent your information. We share it only in these limited ways:

• Service providers who help us operate, such as our website host, database and hosting platform, email provider, and analytics tools. They may only use your information to provide their service to us.
• At your direction, when you ask us to share something on your behalf.
• Legal authorities if the law requires it, or to protect our rights, our clients, or the safety of others.
• A successor if our business is ever merged, acquired, or reorganized, in which case your information may transfer as part of that change.

6. How we protect your information

We take reasonable steps to protect the information we hold, including secure hosting and restricted access. No method of transmission or storage is completely secure, so we cannot promise absolute security.

7. How long we keep it

We keep your assessment and contact information for as long as needed to serve you and for a reasonable period afterward, unless a longer period is required by law. You can ask us to delete it at any time, as described below.

8. Your choices and rights

You can ask us to see, correct, export, or delete the personal information we hold about you. You can also opt out of our marketing emails at any time using the unsubscribe link or by contacting us. To make a request, email counsel@onyxcounsel.com and we will respond within a reasonable time. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA, and we honor those rights where they apply.

9. Children's privacy

The Site and assessment are meant for business owners and are not directed to children under 13. We do not knowingly collect information from children.

10. Third-party links

The Site links to third-party services such as Google and social media. Their privacy practices are their own. Please review their policies when you visit them.

11. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above. If the changes are significant, we will make a reasonable effort to let you know.

12. Contact us

Questions about your privacy? Reach us at counsel@onyxcounsel.com or (678) 310-9613.